Domain transfer

Transfer your domain without the stress

Moving a domain should not break your website or email. We walk you through every step and connect everything once it arrives.

The transfer pathManaged by your account manager
  • Unlock the domain
  • Get the transfer code
  • We start the transfer
  • You approve if asked
  • We reconnect hosting and email
Reply within one working day

What is a domain transfer?

A domain transfer moves the management of a domain from one registrar to another. The name stays the same, your site keeps running, and you usually get an extra year added to its registration.

A guided transfer

Most of the risk in transfers is in the small details. We take care of them.

A person walks you through

Your account manager tells you exactly what to do at your current registrar.

We connect services

After the transfer, hosting, email and DNS are checked so nothing is left disconnected.

No downtime

DNS stays in place during the move, so the site and email keep working.

Step by step

Typical transfers take a few days.

  1. 1

    Prepare

    Unlock the domain and turn off privacy services that block the code. Make sure the admin email works.

  2. 2

    Request

    Give us the transfer (authorisation) code and we start the transfer.

  3. 3

    Approve

    Confirm the email you receive, or wait for the automatic approval period.

  4. 4

    Connect

    We point the domain at your hosting and email and confirm everything works.

Plan your transfer

Share a few details and we will line up the steps.

Before you transfer

A short checklist.

Eligibility

  • The domain is older than 60 days
  • It was not transferred in the last 60 days
  • It is not expiring in the next few days

Information

  • A working admin email address
  • The authorisation (EPP) code
  • Access to the current DNS settings

Safety

  • Note down the existing DNS records
  • Keep email on the current setup until we confirm
  • Turn on auto-renew after the move

Frequently asked questions

Will my website go offline during the transfer?

No. DNS stays as it is until we are ready to change it.

How long does a transfer take?

Often a few days. Some extensions are faster, and some include a waiting period.

Do I lose the time left on my registration?

No. For most extensions the remaining time is kept and a year is added.

What if the transfer is rejected?

We find the reason, usually a lock or an expired code, fix it and try again.

Ready to start with domain transfer?

Tell us what you need. We reply with a recommended setup and a price built around you.